By every possible measure, golf is enormously popular. During the past 50 years, the number of golfers in the United States increased sevenfold as the game was transformed from an expensive diversion of the rich into a mass-market pastime. Nonetheless, golf has now reached a crossroads. A McKinsey study for the National Golf Foundation has determined that unless the game is marketed more aggressively, both the owners of golf courses and the manufacturers of golf equipment and clothing face slower growth. In short, the industry risks becoming as mature as its archetypal customer.
McKinsey found that the better part of the industry’s revenue growth since the halcyon days of the mid-1980s has come from higher prices and greater spending by golfers on equipment, fees, and apparel; the number of players and the time they devote to the game had largely stopped rising as long ago as 1991 (Exhibit 1). The study notes as well that though the number of golf rounds played will probably grow by 1.5 percent every year for the next 12, courses will actually become less crowded because so many new ones are being built (Exhibit 2).
In the past, the golf industry did little to promote demand, because the ownership of courses was fragmented and the sport’s natural growth rate was strong. Besides, it was assumed that devoted golfers would be turned off if too many duffers crowded the greens. But going forward, the industry must find ways to create more committed golfers—defined, in part, as people who play upward of eight rounds a year. Our research found that more than 40 million former players, young players, and nonplayers have a strong interest in golf and might take up the game (or play more often) in the future. The biggest revenue-generating opportunity appears to lie in converting some members of this group—those who are ready to invest in the game—into committed players.
One way of doing so might be to exploit the finding that 64 percent of all golfers would like more of their friends and relatives to play. Besides suggesting that group prices and family discounts might tempt such people onto the courses, the study advised the industry to promote the sport among women and to consider off-peak pricing. It would also make sense to address the finding that 48 percent of all golfers might play more often if games could be completed in less than four hours.
Yet increasing the happiness of golfers may be too much for even the greatest marketing strategy. Asked how the game could be an even better experience than it is now, 56 percent of survey respondents said they would like to have lower average scores. 
About the Authors
Walt Baker is a consultant and Ed Michaels is a director in McKinsey’s Atlanta office, and Mark Moore is an alumnus of that office.